Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Luxury Novelty Handmade Biscuits - Christmas Biscuits These delicious and beautiful works of art are sure to be a talking point whatever the occasion! Items come individually wrapped in protective cellophane bags. Biscuits are approximately 8cm. All Butter biscuits, finished with hand decorated fondant and royal icing design. Made to order upon receiving your order and payment. Please allow for a minimum 5 day order time. Items are packaged well and posted; however we cannot be held responsible for any delays in Royal Mail delivery. Biscuits have a 2 month Best Before date. If you have any questions or quires, please do not hesitate to contact us. (The biscuits don't contain nuts, but are prepared in a kitchen where nuts have been present.)