Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Luca offers a luxury, slouch style handbag that blends sophistication and practicality in a multi carry mode bag. From shoulder strap to backpack, it never compromises on style. This vegan leather changing bag offers a timeless essential for everyday life. It is packed with amazing features; two insulated bottle holders, a large wipeable changing mat, stroller clips, and lots of useful pockets in the roomy interior. All of this is wrapped up in fashionable fabric that looks as good as it is practical.Using the Luca backpack enables your hands to be free to carry or hold your littles ones hand or just enables you to carry other items easily ensuring the minimum of stress on your back.