Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

I am a stationery addict and I am so excited to show you this fabulous stationery gift tin that has been added to my eco-friendly range. The perfect gift for anyone who loves stationery. Gift Wrapping: Each Tin comes gift wrapped with my recycled gift wrap paper. Contents: Each tin contains the following in my 'Wild Garden' design: - Organic cotton pencil case - A5 notebook - A6 notebook - 5 illustrated postcards - A7 memo pad - Pencil Notebooks: A5 and A6: The textured covers are made from a natural straw 320gsm inclusion paper with flecks of straw and recycled content still visible. A7 Notepad: Illustration on front and inside cover. A7 size (74 x 107mm). Made using 100% recycled stock and FSC sustainably sourced paper & materials. Perfect bound glued notepad with flip up cover. 50 pages of smooth, blank white paper. Packaged with a 100% recycled paper belly band. Pencil Case: Illustrated by hand, my pencil cases are printed on organic panama cotton and have a cream cotton lining. The front and back of this bag are different. * Length: 12cm * Width: 22cm * Finished with Kitty Jane Designs label * Proudly handmade in the UK Postcards: A set of of 5 of my designs printed on 320gsm cream recycled textured straw card. With pieces of straw and flecks of the recycled content still visible, these cards give for a truly vintage, organic and eco finish. These little cards are perfect for sending notes to friends, for using as bookmarks or for displaying around the house in frames. Pencil: HB lead pencil This set comes in a silver hinged tin 22cm x 16cm x 2.5cm SHIPPING: All orders are shipped via first class air mail service through the UK Royal Post Office DELIVERY TIMES: Overseas customers: - USA, Canada, Australia*, New Zealand*- 6-15 working days *Depending on customs. Sometimes, it may take up to 28 days* - Europe - 4 -10 working days. - UK - 1-3 working days Please follow me on Facebook and Instagram to find all the latest news and receive special offers. @Kitty Jane Designs Copyright: Kitty Jane Designs www.kittyjanedesigns.co.uk