Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.
The TP-Link Tapo H500 is a smart home hub that centralises security cameras and sensors, offering local video storage (no subscription fees), AI features like facial recognition, and unified control via the Tapo app. It supports up to 16 cameras, enhances camera intelligence, and provides encrypted, private data processing. Expandable Local Storage, No Monthly Fees: Delivers massive, secure, and free local storage with a built-in 16GB eMMC, with expansion supported via 2.5inch SATA HDD/SSD. Enhanced Al Detection: Provide advanced face recognition with high precision, along with versatile AI features like person, pet, and vehicle detection. Smart Home Ecosystem Centre: Capable of connecting up to 16 Tapo cameras and 64 sensors to build your smart home ecosystem. Effortless Cross-Camera Overview via APP: Track individual movements across cameras and form a face database, while supporting retrieval of marked events on Tapo App. Alexa compatible. Google assistant compatible. App needed for use: Tapo App. Operates over mobile internet. Operates over wi-fi. Controls audio and video devices. Suitable for indoor use. Size H8.32, W16.02, D9.88cm. In the box: Tapo H500, Screws, RJ45 Ethernet Cable, DC Power Adaptor, Quick Start Guide. Manufacturer's 2 year guarantee. EAN: 1210002609692.