Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Returns
Return policies vary depending on both the reason for return and the individual seller's terms. If an item is defective, counterfeit, or not as advertised, you're entitled to a return even if returns aren't usually accepted by that seller. However, if you simply change your mind, the seller has the right to decline the return request. In such cases, you may also need to cover the cost of sending the item back. Sellers usually provide return instructions and addresses. Where the fault lies with the item, sellers must cover return postage. Under UK and EU law, you also have the right to cancel most purchases within 14 days of receiving your order—exceptions include instantly delivered digital content, opened DVDs or games, and unsealed personal products.

Delivery
Each seller offers their own set of delivery options to suit different budgets and timeframes. Free delivery is common, but faster or more premium options are often available too. Estimated delivery dates and shipping charges will be shown on the seller's product page. When you proceed to checkout, you'll be able to choose from the available methods, which may include Click & Collect, express courier, standard post, economy shipping, or free local pickup from the seller. Be sure to choose the option that aligns best with how quickly you want your item to arrive.

The Great Sofa Company The Bromfield Arm Chair Navy

Name: The Great Sofa Company The Bromfield Arm Chair Navy
Brand: The Great Sofa Company
SKU: 9f69f9f68d4445ba3dded08222b0683b4377e1749da2a8478ab30bb5090c7911
Price: 365 GBP
Availability: InStock

£365£1019Free delivery

Go to RetailerBrandAlley

Product Information

Find your perfect place to unwind with the thoughtfully designed Bromfield range, offering the perfect balance of luxury, comfort, and everyday practicality. With its generously padded cushions, supportive seating, and classic scroll arms, this sofa creates an inviting spot for everything from family lounging to cosy evenings in. The soft-touch fabric adds a refined, contemporary feel while still being durable enough for busy homes.Available in 6 on-trend colours, ranging from calm neutrals to rich, statement shades. You can also choose from 8 versatile configurations, ensuring the perfect fit for any space. A matching footstool is available to purchase separately, ideal for creating a larger lounging area or providing an additional seating option.Key Features:Soft to touch plush fabricScatter cushions includedPlump seat cushions for extra comfortAvailable in 8 configurationsDurable, long lasting pocket sprung seatsHandmade to orderDimensions:Overall Dimensions: W 105 cm x D 95 cm x H 83 cmSeat Width: 61 cmSeat Depth: 57 cmSeat Height: 51 cmArm Height: 60 cmMaterials & Other Information:Seat Filling Type: Individual pocket springs enveloped in high-density foam with a generously thick fibre topperBack Filling Type: FibreFrame Material: Solid hardwoodFabric Type: ChenilleProduct Weight: 29 kgFirmness Rating: 2/5, Medium SoftCare Instructions: Professional clean or spot clean with a damp clothDelivery Information:Delivery to UK Mainland only (excluding Scottish Highlands)Our selected delivery courier will fully assemble your new sofa in the room of your choice and remove all packagingDisclaimer:You can return your order for any reason within 14 days of receipt for a full refund. All damages and discrepancies aside from those clearly highlighted must be reported within 24 hours of delivery. Please note that non-faulty returns will incur a collection fee of £99 per item from the supplier, which will be deducted from your refund.

The Great Sofa Company The Bromfield Arm Chair Navy

£365£1019Free delivery

Go to RetailerBrandAlley

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The Great Sofa Company The Bromfield Arm Chair Navy

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The Great Sofa Company The Bromfield Arm Chair Navy

Product Information