Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

From the experts at Vichy comes Liftactiv Collagen Specialist Eye Care cream, designed to help target the appearance of five eye ageing signs: crow's feet, under eye wrinkles, eye bags, dark circles and drooping eye lids. As we age, collagen production starts to decline, accelerating signs of skin ageing especially around the eyes. Formulated with a unique Pro-collagen Complex , this nourishing eye cream hydrates, brightens and smooths the eye area. Recommended by dermatologists, this eye cream is tested on sensitive skin and suitable for all skin types. Fragrance-free and subjected to ophthalmological control testing, it ensures both efficacy and safety for your delicate eye area.