Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Ideal for hauling gear or when needing a self-belay, the Petzl Partner pulley ensures exceptional efficiency owing to its aluminium sheave mounted on sealed ball bearings. For use on ropes between 7mm and 11mm, it can handle big loads but is small enough to fit anywhere or carried on the harness. Extremely lightweight and ultra-compact Quick and easy installation due to the swinging side plates Sheave mounted on sealed ball bearings for excellent efficiency Materials: Aluminium Weight: 56g Minimum rope diameter: 7mm Maximum rope diameter: 11mm Efficiency: 91% Sheave diameter: 25mm Working load: 5kN (2.5kN on one strand) Breaking strength: 15kN