Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

A lightweight, four-season sleeping mat designed for comfort and restful nights. The Tensor All-Season allows you to bring home comfort quality sleep to your adventures. Inside, dual layers of Thermal Mirror film reflect body heat to deliver a strong 5.4 R-value without added bulk. The layers' clever floating construction eliminates crinkles and noise for a deeper sleep for both you and your neighbour. The Spaceframe baffle design provides stable, even support to avoid that wobbly feeling you may associate with traditional air mats. Durable yet lightweight fabrics help resist wear, and the included Vortex pump sack pairs with the Laylow valve for quick, controlled inflation wherever you set up. 5.4 R-value for four-season warmth Dual Thermal Mirror film layers for efficient heat reflection Quiet construction with minimal crinkling noise Spaceframe baffles for stable, supportive sleep 3.5in (8.9cm) thickness for cushioned comfort 20D top / 40D bottom nylon for durability Vortex pump sack included for quick inflation Laylow low-profile, micro-adjustable valve Mummy shape for weight-saving packability Minimum weight: 400g Packed weight: 480g Packed size: 25.5 x 10cm (dia)