Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Indulge in a little everyday luxury with our English Lavender Gift Set -- a calming collection beautifully handcrafted by Pure Azure Aromatherapy in the heart of Norfolk. This soothing trio includes a English Lavender Liquid Castile Hand Wash, Hand & Body Lotion, and Bath Salts, each infused with pure English Lavender essential oil. The unique and indulgent gift box has natural, organic and local ingredients, where possible, no artificial colours, fragrances or preservatives have been used. All packaging is reusable or recyclable and it has been hand packed in Norfolk, England. The set comes in a gift box, add a personalised gift card for an extra £2.00. Special Price £30.00 The box contains the following items:- English Lavender Relaxing Magnesium Bath Salts by Pure Azure Aromatherapy - 300gms 100% Natural Handcrafted Bath Salts, made using Epsom Salt, Pink Himalayan Salt and Pure English Lavender essential oil. English Lavender Liquid Hand Soap by Pure Azure Aromatherapy - 250ml Luxurious Liquid Hand Soap made using Organic Coconut and Organic Sunflower oils. Blended in Norfolk with 100% Pure English Lavender essential oil. English Lavender Hand & Body Lotion by Pure Azure Aromatherapy 250ml Luxurious, silky smooth lotion made using Organic Aloe Vera and Organic Coconut oil. Blended in Norfolk with 100% Pure English Lavender essential oil. A wonderful eco-friendly gift set. Upgrade to the Ultimate Gift Box for £8.00 extra to include:- Heat Pack / Wheat bag (colours may vary) - Made in the UK Booja Booja Salted Caramel Truffles - twin pack 2 extra Pukka Organic Tea Bags Buy with confidence from a local, family-run business which has been trading online for over 21 years.