Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

A gentle and effective solution for removing earwax blockages, Cerumol Ear Drops provide relief from discomfort, irritation, and even pain caused by blocked ears. Cerumol Ear Drops are formulated with a dual action formula that: - Softens and loosens earwax - Clears the ear canal - Penetrates deeper into the ear for easy wax removal - Contains a unique oil-based formula for gentle action - Suitable for individuals with peanut or soya allergies *** For more info please see the [patient information leaflet](https://www.cerumol.com.au/media/1054/cerumol_ear_drops_leaflet.pdf)