Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"Let's make story time fun and engaging with this wonderful story about a penguin \"Jonty Gentoo\" by Julia Donaldson. This set includes a Story book, a separate interactive book about the ocean, sea creatures, a polar bear and penguins which can nest inside each other. These props will provide the opportunity for retelling the story, story sequencing, vocabulary and language development, imaginative play and more. This is a starter set. A lovely introduction to the wonderful world of story sacks and promoting the love of books. I will also include some follow on activities. Age 3+"