Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Custom Embroidered Baby Beanie, Personalised Newborn/Kids Winter Hat, Custom Name Winter Hats for Kids, Baby Hat Dress your Baby warm during this Winter with this Custom Embroidered Baby Beanie. This Kids Winter Hat is perfect for this Winter. This Baby Hat combines a soft, gentle feel with a playful 3D ear detail. It is also made from 100% certified organic cotton, the single-layer ribbed knit is kind to delicate skin, while the engineered crown ensures a comfortable fit for your little one. Features: - Ribbed knit. - Single layer knit. - Cuffed design. - Engineered crown. - 3D ear detail. - Available in different colours - Almond, Dusty Turquoise, Cloud Grey and Peach - Also available in 2 different sizes - 6-12 months and 12 - 24months This Custom Name embroidered Hat can be personalised using embroidery colour thread of your choice chosen from the drop down menu. To place your order, - Choose your preferred options from the drop menu - In the personalisation box, enter the name you want personalised on each hat purchased. Any questions, please do not hesitate to ask -------------------------------------------------------------------------------------------------------------------------------------------- SHIPPING: - For Customers in the UK, all items (except stickers and cards which is shipped with standard 2nd class and is untracked) are shipped using RM48 which aims to deliver within 2 to 3 working days after shipping and it is fully trackable. Please allow extra days for postal delays as this can sometimes occur which is outside my control. - For Customers outside the UK, all items (except stickers and cards which is shipped with International Standard and is untracked) are shipped using International Tracked which is a fully trackable service. The delivery aim is 5 to 7 working days after shipping. Please allow extra days for postal delays as this can sometimes occur which is outside my control. SHOP POLICIES: - All our items are personalised/Customised. As such, they cannot be returned or exchanged for a refund unless I have made an error in the personalisation. - Please check your order as soon as you receive them. If you have any issues with them, please contact me within 48 hours of delivery. - If there is any issue with your order, please send us a message detailing the issue as well as detailed photographs of the item as well as the outer packaging showing the shipping label.