Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"Includes our all butter shortbread hearts , fudge, flapjacks, millionaire shortbread, biscuits and a choice of personalised gift card. Baked in our award winning bakery. Based on traditional family recipes handed down the generations, our products are beautifully baked and hand packaged in our family craft bakery where we bake everything from scratch with the finest ingredients. We design our own recyclable packaging. Lottie is delighted to have won \"The Taste of Yorkshire\" award and 7 Great Taste Awards The perfect gift for your valentines If your hamper is for a specific date then please send us a message and let us know when you would like it delivering. The hamper includes our: Gift tube filled with all butter shortbread hearts , baked with butter and sprinkled with sugar. There are 8 biscuits in the tube. Box of Ginger and Chocolate Biscuits. Baked to our parkin biscuit recipe with chocolate chips. Winner of a Great Taste Award. Large Millionaire Shortbread, baked with an all butter shortbread base which is then smothered in caramel and Belgian chocolate. Cuts into 4 large slices Oat Flapjack. Our oat flapjack is baked with rolled oats to our family recipe. Chocolate Chip Flapjack, baked with rolled oats and lots of Belgian Chocolate chips. A box of our all butter fudge - pure indulgence! Please select an appropriate gift card and when you checkout you can leave us a gift message to add to your card. Our recyclable box, which has been designed by us is finished with our \"Sending Lots of Love and Treats\" band."