Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Beautifully hand-made clear balloon including artificial flowers and personalised message of your choice for all occasions like birthdays, mother's day, retirement gift, teachers' gift, farewell, baby shower, bridal shower etc <DIMENSIONS> H:45cm W:30-33cm <HOW TO ORDER> 1. Choose the base (cylinder box): white, light pink, light green, light yellow, metalic silver, black colour are available 2. Choose your personalised message on the balloon and/or Base <DELIVERY> It will all be packed safely in a box and be mail delivered to your door. We are using next day delivery service. If you would like to know more about how we deliver please message me so I can explain more in details with photos. <POLICY FOR REFUND/REPLACEMENT> - Please open the box as soon as you receive the delivery. - If there is any damage or issue with the item please contact me straight away. - Refund or replacement request will only be accepted if you contact me within 24hours from receipt.