Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Expert care to keep dry to very dry hands looking younger. This Hand and Nail Treatment Balm, made from 26% organic shea butter, is a richer version of Clarins' iconic Hand and Nail Treatment Cream. It envelops the skin in an invisible veil of beautiful softness which protects from external aggressions (cold, sun, hard water, chapping), and bathes them in intense comfort and nutrition. This Hand and Nail Treatment Balm is perfect for dry to very dry hands. In addition to soothing them, it also targets dark spots. Skin is regenerated and nails are strengthened. This balm acts on all concerns regarding the hand area: - Organic shea butter intensely nourishes and protects - Organic sesame oil nourishes and softens the skin on the hands - Organic white mulberry extract diminishes age spots - Organic baobab oil strengthens nails - Synthetic ceramides protects against dehydration The advantages of this skincare product for the hands: - An addictive, ultra-comfortable and nutritious texture, this non-greasy and non-sticky balm envelops the hands after each use. - A new, even more environmentally-responsible formula: 94% natural ingredients - A formula made from 26% organic and fair trade shea butter known for its nourishing properties. Who it's for: All men and women with dry, very dry or damaged hands in search of comfort. MADE IN FRANCE