Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"Pilates fuzzies. This is for the fuzzies only. No straps are included with the fuzzies. UPDATE- if you have ordered the ivory fuzzies before 10/21/25, the sheepskin I have now is different than what you received. it is still very nice quality. just by a different manufacturer. it is the same as the other colors now. I will post photos of made ones soon. Pilates fuzzies cushion your body while exercising. Fuzzies are used with straps to cushion your arms or legs for those exercises that can be rough on bare skin, or to help make it more comfortable for those weight bearing exercises. They are thick and soft for comfort. Helps stop chaffing on your arms and legs. Can be use with singles, doubles, foot straps, ladder barrel rungs, cadillac straps, and more. -The material is thick, soft faux sheepskin, with a layer of soft fleece sewn inside for more padding. The tan, black, and ivory with black fiber are from a different manufacturer than the Ivory. Just as soft, but looks a little different. -There are 4 colors to choose from: Ivory, Black, Tan (lt. camel), and Ivory with little black threads in it. (There are photos of each) Choose the length you want. I will also have an option to pick fuzzies for singles (20\" fuzzies, set of 2) or doubles (25\" and 13\", 2 of each).** If you need different lengths than listed above for your doubles or singles, just order single/double in drop down box and message me the lengths you need. **You will have the choice to pick sewn or velcro. -The sewn ones are ones that can be slipped over the end of the strap and slid into place, and can be removed the same way. You cannot put them on without slipping them over an open end. -The velcro ones are ones that can be put on straps that don't have an open end or ones that are a pain to take off the machine to put the fuzzies on. (Like single and double loops, ladder barrel rungs) these are not for Trapeze/Cadillac fuzzies, look at my other listing for those. CARE INSTRUCTIONS: Wash in cool water as the cotton might bleed a little the first couple of washes. Note: Do not wash or dry with other pilates straps, as the faux sheepskin will leave little balls of lint on your padding. Drying: Dry on medium/low heat. High heat can shrink your faux sheepskin. Please note that Pilatesreformerstrap DOES NOT take any responsibility for any kind of body injuries or equipment, or machine damage while using Pilatesreformerstrap. By purchasing and using Pilatesreformerstrap, You (the user) are agreeing to use the Pilatesreformerstrap at your own risk and responsibility."