Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Hand and Nail Treatment Balm provides expert care to keep very dry or damaged skin on the hands nourished. The comforting formula is richer than a hand cream and is enriched with 26% organic and Fair Trade shea butter that helps soothe and hydrate the hands. The softening balm also contains organic sesame oil, baobab oil and white mulberry extract which together targets age spots, strengthens nails and protects against external aggressions such as cold weather and repeated washing. Day after day, hands look more beautiful and feel nourished and smoother.