Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The Project Boulder Bag by Dirtbags Climbing has been made using retired climbing rope, making it sustainable, as well as unique. Perfect for holding your chalk, it features a salvaged fleece lining, a rope inner cord and a repurposed base and back. Made with recycled, retired climbing rope All material cleaned, unpicked and restitched in UK Salvaged fleece lining Rope inner cord and cord stop toggle Repurposed fabric back and base Dimensions: W13 x H17 x L12cm Please note: Exact colours will vary, but will always be shades of orange. Photographs are for illustrative purposes only.