Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.
Featuring darling bow-and-heart charms, these candles are a flattering addition to your décor. For the best burn experience, keep the following in mind: The first time you light your candle, allow it to burn until the wax pool melts all the way to the edge; for a larger candle, this may take several hours. Wax has " memory," so if it is extinguished with a partial pool, that will prevent a full, even pool from forming in the future. Trim your wick each time you light the candle, removing any " bloom" from the previous burn. We recommend lighting a wick that is 1/4-1/2" in length. Ensure that your candle is placed on a heat-safe surface. Do not allow wick trimmings, dust, or other materials to accumulate in the wax pool. To ensure safety and longevity, be sure to check the bottom of your candle for additional instructions, including details on when to discontinue use. Valentine's Day Bow Charm Taper Candles, Set of 2 by Anthropologie, Cotton