Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.
Three-piece volumising set to add lift and body to fine, flat hair. The kit includes Volume Injection Shampoo 300ml and Volume Injection Conditioner 300ml—both formulated with Filloxane and a pH-balancing base to help swell the hair cuticle for noticeable fullness—and Styling Root Lifter 300ml, a foam spray that creates flexible root lift and a lasting foundation for styling. How to use: Shampoo: apply to wet hair, lather and rinse. Conditioner: apply after shampoo, distribute through hair and rinse. Root Lifter: shake well, spray on damp hair at the roots or all over and style. Caution: Root Lifter is a flammable aerosol; follow on-pack safety instructions.