Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Eco-Friendly Comfort for Restful NightsCombining natural materials and modern engineering, this mattress is designed to deliver outstanding comfort and support. The wool comfort layer offers superior breathability and moisture-wicking properties, naturally adjusting to your body’s temperature for all-season comfort. Paired with our advanced Pocket+ spring system and eco foam, this mattress provides the ultimate sleep environment.Medium Comfort That Supports Every SleeperWith a medium comfort rating, this mattress is tailored to suit most sleep preferences. The eco foam layer creates a durable foundation, while the wool top provides a plush, contouring surface that supports healthy spinal alignment.Innovative Pocket+ Spring SystemUnlike traditional designs, the Pocket+ springs in this mattress ensure edge-to-edge support and unparalleled motion isolation. Each spring moves independently, adapting to your movements for personalised comfort and reduced disturbances during the night.Thoughtful Features for Easy UseIntegrated handles on the sides make rotating and positioning your mattress effortless. Although it’s a single-sided design that doesn’t require flipping, these handles simplify maintenance, extending the mattress’s lifespan.Sustainable Design, Crafted in the UKThis mattress is proudly made in the UK, using eco-conscious materials to minimise its environmental impact. Recycled steel in the springs and 100% recycled eco foam are complemented by recyclable wool and fabric layers, creating a product that’s both luxurious and sustainable. Features: Pocket Sprung Mattress UK Made 24cm Depth Specifications: Dimensions: H:24.0 x W:150.0 x D:200.0 cm Weight: 35.0 kg Colour: White Guarantee:5 Years Material: Pocket Springs, Polyester, Recon Foam, Wool Model Number: WLLFOL5HDL50