Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"Preserve the most cherished memories of your baby's first year with the Personalised My First Year Birthday Photo Album. Expertly crafted with a meaningful and customizable cover sentiment, this album can be personalised with the child's name and birth date, making it a truly unique keepsake. Designed to hold 50 slip-in photos measuring 4\" x 6\", each page also offers space beside the photos for heartfelt notes or descriptions, helping you tell the story behind every moment. The album measures approximately 18.5cm by 19.5cm, making it a perfect size to keep and display. Presented in an elegant box, it is an ideal gift for new parents or grandparents seeking a thoughtful way to celebrate and remember a baby's first year milestones. Its timeless design ensures it will be treasured for generations to come. So for the personalisation we require a name & date."