Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

This Personalised Dinosaur Box of 12 Blue HB Pencils is perfect for school! The pencils and box can be personalised with a name up to 12 characters. All personalisation will appear in upper case, both on the pencils and on the box. Ideal for Back to School, Birthdays, Christmas. EASY PERSONALISATION Simply add your wording in the box provided above using the format as shown It is important that you double check your personalisation, as how it appears here, will be how it will show on the product. Please note that the number of characters specified includes spaces Please do not include accents and special symbols as some of our processes are unable to allow this. PROCESSING TIMES All of our personalised items are made to order before despatch. Processing times may vary according to the type of product. Estimated delivery dates are included in the product details