Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Handmade wedding envelope with dimensions: width - 7in (180mm); height - 3.7in (95mm). Made of white pearl cardboard and embossed cardboard. Silhouettes of a wedding couple are placed in the center against a large heart background. Underneath there is a bouquet of flowers and twigs , made of cardboard. The item is sent in a handmade and appropriately decorated gift box. The wedding envelope in a box is an original way to present your wedding gift to the newlyweds. The declared prices are not subject to VAT (for buyers from EU). Import tax for the US is included in the shipping price. Delivery: All deliveries are done using signed priority postal services and I provide a tracking number after the order has been shipped. The items are packaged carefully in protective materials to ensure that they would arrive in a perfect condition. If an item is damaged during delivery I will send you a replacement free of charge or issue a refund provided that evidence of the condition of the item is provided (either unboxing video or a picture of the item). Delivery times: Under normal circumstances the shipping times are as follows: - EU -5-8 business days. - USA - 15-20 business days. - Rest of the world - 20-25 business days. If you have question about your specific country, don't hesitate to contact me. Important Note : In some extenuating circumstances (bad weather, busy holidays and the current pandemic) there may be a delay in the given shipping times. Returns and exchanges: After I have received the returned item and confirmed its integrity you will receive a full refund. The buyer covers the cost of the return. The following items are not subject to returns or exchanges : - Personalized orders