Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Delight the stationery lover in your life with our Personalised Heart Box and 12 Pink HB Pencils! This exquisite gift set features a heart-shaped box that can be personalised with a name up to 15 characters, alongside twelve vibrant pink HB pencils that also bear the custom name or phrase of your choice. The personalisation will appear exactly as entered, adding a unique and cherished touch. Ideal for Back to School, Christmas, and Birthdays, this charming set ensures your loved one is always stylishly prepared. Dimensions: Width: 5cm Height: 19.8cm Depth: 2.2cm