Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The hub M3 prioritises privacy and local automations, which can now function without the internet or even the hub itself. It features versatile connectivity, including dual-band Wi-Fi and PoE, as well as a 360-degree IR blaster that can link your AC to Matter and adjust it based on real-time room temperature from the climate sensor. As a powerful multiprotocol hub, it seamlessly integrates Aqara and, for the first time, third-party Matter devices, serving as a central point for smart home automation while ensuring privacy and easy setup. The 360°IR blaster not only sends commands but also provides accurate status updates by detecting traditional remote use. It connects IR air conditioning units to Matter, functioning as an AC thermostat when paired with an Aqara Temperature and Humidity Sensor (Note: Only one AC device can be exposed to Matter. Functionality may vary based on the Matter integration app. For Apple Home exposure, use Matter integration instead of HomeKit.)