Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The Kinderkitchen Essential Sets have been created to help children learn the importance of eating well by making things fun in the kitchen.The childrens set comprises of a knife dog with green handle, knife dog with teeth (blue handle) and bird scissors. These child-friendly tools Japanese steel blades that are sharp enough to cut food, but not your littles one's fingers! They come with a 2 year guarantee and are dishwasher safe, although handwashing is recommended.  Knives are not for sale to persons under the age of 18. - all knives and bladed products are delivered by Age Verified Delivery (AVD). The carrier may request proof of age in order to deliver your parcel. If proof of age is not available, or the recipient is underage, the carrier will refuse to deliver.