Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Make your tent a home from home with this luxuriously soft and insulating triple-layered carpet. The Berghaus Freedom 5 Carpet features a soft fleece upper for warmth and comfort underfoot, along with a water-resistant base to help you stay dry when camping in damp conditions. Easy transport carry bag and foam-mid layer adds essential comfort to your Berghaus Freedom 5 Tent Bespoke carpet for Berghaus Freedom 5 tent Carry bag with handle included Dimensions: 347 x 293cm Colour: Grey