Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

At Charbrew, we're slightly eccentric about creating fantastic tasting products. Jetting around the world, we find and use only the best natural ingredients to bring you healthy treats for your taste buds. It's time to put on the kettle, put your feet up and discover for yourself our exciting range of products! Step into a world of enchantment with our British Classic Tea Pyramid Gift Box. Nestled within this whimsical package, you'll uncover a delightful array of a dozen tea pyramids! Discover our carefully curated selection of four classic blends: Afternoon Tea, Earl Grey, English Breakfast, and Chai. Ingredients: English Breakfast - 100% black tea. Afternoon Tea - 100% black tea. Earl Grey - black tea & bergamot flavour. Chai Tea - black tea, ginger pieces, cinnamon pieces cardamom pieces. Includes: Inside this British Classic Tea Pyramid Gift Box, you'll discover 12 tea pyramids, each with a compostable mesh pyramid teabag. Flavours: Immerse yourself in the world of tea with our selection of four classic blends: Afternoon Tea, Earl Grey, English Breakfast and Chai - a guaranteed delight for tea enthusiasts and casual sippers alike. Tea Lovers Gift: Whether it's a festive occasion, a birthday celebration, or simply a gesture of affection, this set serves as the perfect gift to brighten someone's day. Brewing Instructions: Infuse a teabag in 100ml of freshly boiled water for 2-3 minutes. Discard the teabag. Top with steamed milk and serve immediately. Add sweetener to taste.