Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

At Echelon, we believe fitness is for everyone—not a status symbol. That’s why we created the Echelon Sport 2 Smart Connect Bike: a compact, high-quality exercise bike offering premium features at an affordable price. Designed with a small footprint, integrated front wheels, and a sleek aesthetic, the Sport 2 is perfect for small spaces and easy storage. The magnetic flywheel delivers 32 levels of resistance for a smooth, quiet ride, while the ergonomic adjustability of the competition-style seat and handlebars ensures a comfortable workout tailored to you. Track your stats, including distance, speed, calorie burn, and output, through the Echelon Fit App, available on iOS and Android. Bluetooth connectivity allows seamless integration with your personal device (screen not included). Key Features: Compact design with front wheels for easy mobility and storage, Magnetic resistance: 1–32 levels for a challenging yet smooth ride, Customisable seat and handlebars for personalised comfort, Bluetooth-enabled for real-time performance tracking via the Echelon Fit App, Compatible with Strava, Apple Health, and Fitbit, Adjustable toe cage pedals for a secure ride. Specifications: Dimensions: 107 cm (L) x 51 cm (W) x 112 cm (H), Weight: 35 kg, Flywheel: 7 kg, Max User Weight: 136 kg, User Height Range: 135 cm – 203 cm. With a free 45-day Echelon Premier Membership, enjoy 24/7 access to thousands of live and on-demand fitness classes led by world-class instructors. Whether you’re riding for cardio, endurance, or HIIT, compete on the interactive Leaderboard, track your progress, and stay motivated with the supportive Echelon Community—all from the comfort of your home. Features: Compact Design: Small footprint with integrated front wheels for easy mobility and storage Magnetic Resistance: 1–32 levels of magnetic resistance, providing a smooth and challenging ride Bluetooth Connectivity: Syncs with personal devices for real-time performance tracking through the Echelon Fit App Adjustable Pedals: Features adjustable toe cage pedals for a secure ride Customizable Comfort: Ergonomic, adjustable competition-style seat and handlebars for a personalized fit Performance Tracking: Tracks key stats such as distance, speed, calorie burn, and output Third-Party App Integration: Compatible with Strava, Apple Health, and Fitbit to track and share progress Echelon Premier Membership: Includes a free 45-day membership with access to live and on-demand fitness classes Specifications: Dimensions: H:112.0 x W:107.0 x D:51.0 cm Weight: 42.0 kg Colour: Black Guarantee:12 Months Model Number: ECH-SPT2