Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

In the box you'll find the Biolite Campstove 2+, a FlexLight, a stuff sack, a Firestarter and a USB cord. Charge phones, lights, and more with 3W of power Updated 3,200 mAh internal battery stores power Bonus FlexLight with ChromaReal LED technology included - to light surroundings On board battery - 3,200 mAh battery devices with or without a live fire Smart LED dashboard - real time feedback on fire strength, power output and fan speed USB charge out - thermoelectrics crates electricity from fire Internal fan jets - 4 fan speed settings circulate air for improved combustion Lightweight aluminium legs - fold legs up and away for nested portability Honeycomb heat mesh - protective barrier from inner burn chamber Scalloped pot stand - accommodates BioLite KettlePot, Portable Grill and other cookware Packs down to size of a 32oz widemouth water bottle Boil Time: 1L in 4.5 min USB Output: 3 watts Fuel: Renewable biomass (sticks, twigs and wood pellets) Dimensions packed: 5” x 7.91” (127mm x 201mm) Fan speeds: 4 Flexlight: 100 lumens, powered via USB Weight: 2.06 lbs (935g)